Frances West

Founder of Frances West Company

Frances West

Frances West is an internationally recognized thought leader, author, speaker, strategy advisor, and a
woman-in-technology trailblazer known for her work in innovation, technology, and business transformation.

Frances is the founder of FrancesWestCo, a global strategy advisory company focused on working with organizations to operationalize digital inclusion as a business and technology imperative. She is also the author of Authentic Inclusion™ Drives Disruptive Innovation. The book draws on her unique personal background and global business experience in technology innovation—from her personal journey as a first-generation, non-English speaking immigrant to her professional path as a woman in technology and IBM’s first Chief Accessibility Officer. Frances’ book was recently featured at both CES and SXSW for its innovative thinking and relevance to the inclusion challenges facing organizations today, especially in the tech sector. Her book can be purchased on Amazon:

Her “human first” and business imperative approach defined by her Authentic Inclusion™ (AI) blueprint has been cited as “the AI needed by all AI”. Frances keynotes around the world at global technology conferences such as Mobile World Congress, Consumer Electronics Show, SXSW, World Congress of Information Technology and at government policy forums such as the United Nations, US Department of Labor and China Disabled Person’s Federation’s Accessibility Summits. Her work and interviews have been cited in the Wall Street Journal, Forbes, Huffington Post, IT Magazine, Big Think, Le Monde, BBC News, and China Daily. Frances currently serves on multiple nonprofit boards including Knowbility, World Institute on Disability, National Braille Press, G3ict, a UN affiliate focusing on digital inclusion, China Accessibility Product Alliance and the Massachusetts chapter of International Women’s Forum. She is also a strategy advisor to startups such as Aira. Frances received an honorary doctorate of Science degree from the University of Massachusetts in Boston in recognition of her work in accessibility, research, digital inclusion and her impact on the UN Convention on the Rights of Persons with Disabilities. Frances was born in Taiwan and educated in Hong Kong and the US.

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